Frequently Asked Question
Managing Your Mailbox
Last Updated 3 years ago
Introduction
A cluttered mailbox - filled with old, unopened or unimportant messages, will not only frustrate you but it will also prevent you from maximizing your time and distract you from other obligations.Instructions
Here are some strategies to better manage your mailbox and keep your mailbox size under control:- Regularly Check Your Mailbox Usage
In your Outlook application, choose File. Click on Cleanup Tools then select Mailbox Cleanup.
In here, you can do any of the following:
- View the total size of your mailbox and of individual folders within it.
- Find items older than a certain date or larger than a certain size.
- Archive items by using Auto-Archive.
- View the size of your Deleted Items folder and empty your Deleted Items folder.
- View the size of your Conflicts folder and delete this folder.
- Archive older items – Move old items you want to keep to an archive or PST file. You can create a separate Outlook Data File (.pst) that you can open from Outlook any time you need it.
- Empty the Deleted Items folder – Empty the Deleted Items folder frequently to make sure you aren’t keeping messages you don’t need.
- Empty the Junk Email folder – Periodically empty the Junk Email folder to save your inbox space for messages you actually want.
- Store attachments outside your mailbox – As attachments accumulate over time, they can take up a lot of space. For attachments you want to keep, consider saving them to a team site, to OneDrive, or to folders on your computer.